Frequently Asked Questions
Everything you need to know about the world's safest trampoline.
What makes Springfree trampolines safer than traditional spring-based models?
Our patented design replaces metal springs with flexible composite rods, eliminating pinch points. We also feature a Hidden Frame located well below the jumping surface and a FlexiNet enclosure that cushions jumpers and prevents falls to the ground.
Can Springfree trampolines stay outside during the winter?
Yes, our trampolines are built to withstand all weather conditions. The frame is double-powder-coated galvanized steel, and the mat and safety net are UV-stabilized to prevent damage from sun, rain, or snow.
How long does shipping take and is professional installation available?
Standard shipping typically takes 5-10 business days. We also offer professional installation services in many regions, which can be selected at checkout to ensure your trampoline is set up perfectly by an expert.
What is the weight capacity of a Springfree Trampoline?
While each model varies slightly, most of our trampolines have a structural load capacity of up to 1,100 lbs and a maximum single-user weight rating between 175 lbs and 220 lbs depending on the specific model size.
What is your return policy and warranty coverage?
We offer a 10-year warranty on the entire trampoline, covering the frame, rods, and mat. If you are not satisfied with your purchase, you can return it within 30 days of delivery, though return shipping fees may apply.
Do you offer financing options for larger purchases?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to bring home the world's safest trampoline with 0% APR options for qualified buyers.